Public Forums - Electronic Security
Main Moderator Mauricio Ramirez
Mauricio Ramirez
+506 7205 6170
San Jose
Costa Rica
Mauricio Ramírez specializes in electronic security systems, giving emphasis to correction of problems of configurations or installations, but without leaving aside the opportunity of new projects.

His company (Multiservicios Avanzados MyS) converges different systems and technologies, ranging from energy self-sufficiency to radio links, for which it has the certifications of various manufacturers.
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Hi, I'm new here. I live in Argentina, many greetings!
The problem is with a DVR that I installed in my home, one day the light was cut and the user I had created was deleted and the default one that is "admin" I can not enter in any way. I can only see the cameras but it does not record nor can I access the system.
* I already tried with the program "SuperPassword" to restore the password but it does not work. The date and time is not reset, even removing the battery from the bios during 2 days.
* It does not have factory reset button, I tried to bridge as I was investigating but it did not work either.
The DVR has Aprica system and is Chinese.

I hope you can help me, Thanks!

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Thank you Federico for sharing your problem, the solutions you used are those that can usually have positive results, however we want to share your case with our forum specialists so that we can give you an accurate answer.


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Santiago Jaramillo, Ext. 58
Tel: + 1 [305] 285 3133 - Miami, USA
Tel: + 52 [55] 4170 8330 - Mexico DF
Tel: + 55 [11] 3042 2103 - São Paulo, Brazil
Tel: + 57 [1] 381 9215 - Bogota, Colombia


Greetings Federico,

I guess I respond well late, but it's good to be documented to help other people who have this problem.

What you did was useful about 10 years ago and back, but now with the most modern BIOS, the manufacturer or its representative can help you easily. This work is not simple in the sense that they do not give that service to the final customer, but only through authorized installers. Contact a certified installer in your city and I guarantee you in an 100% that your problem will be solved.

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Mauricio Ramirez Ch.
Electronic Security Consultant
CCTV Systems Specialization
Consulting and Integration
San Jose Costa Rica
Cel: + 506 8457-5050
Tel: + 506 4034-6761
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